Delivery
Delivery Policy
We endeavour to dispatch all parcels to all Pakistan addresses within 48 hours of order, but we do not dispatch at weekends or Bank Holidays so some orders may be longer. Kendamil Pakistan reserves the right to cancel and refund orders made to outside of Pakistan.
Once dispatched orders are usually sent on a next day delivery service but delivery can take up to 5 working days.
This policy only applies to orders which were made in Pakistan and had their final delivery address (for use by the customer) in Pakistan If you purchased Kendamil or any Kendal Nutricare products through a third-party website or shipped them outside of Pakistan we are unable to exchange, collect or refund purchase of these products.
International Orders & Orders to Forwarding Addresses (Forward2Me etc)
Kendamil Pakistan does not, at this time, deliver outside of Pakistan. Due to concerns surrounding the storage conditions and transport conditions associated with freight forwarders, Kendamil Pakistan also retains the right to cancel any orders that are being shipped to known forwarding addresses. If you believe your order was cancelled in error please notify our team via live chat or email. Apologies for any inconvenience caused.